TESTIMONIALS / CASE STUDIES
OCI provided our full suite of services on to over 1,000,000 subscribers for a CDN telcom.
Over a very short period of time, and in connection with advanced IVR systems, OCI, the customer and the customers partners migrated 4,000,000 card holders to a new platform.
UTILITY CASE STUDY 1
This Utility required a technical support solution more robust than their existing solution because too many trucks were being rolled on cases that could otherwise be resolved at Level 1, significantly impacting budgets.
UTILITY CASE STUDY 2
The Utility was undertaking to replace their entire billing solution and required overflow and additional capacity to support the much higher than usual call volumes.
UTILITY CASE STUDY 3
The Utility was launching a new pre-paid Electric Service in the competitive US marketplace. Today the customer is exceeding their business plan by significant orders of magnitude.