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One Contact awarded venue booking services agreement
Toronto, Ontario (August, 2010) – One Contact Inc. has been awarded a long term agreement for inbound customer service and venue booking services.
Booking Sales and Customer Service are a highly dynamic suite of programs that require a strong communication bond between the customer and their partner call center. As part of this program One Contact will provide an extensive suite of services to their customer’s callers to ensure a high return on per call costs.
“We are absolutely delighted to provide this service to a leader platform provider of booking engine software and related analytics on behalf of their customers or Venues. ” said Michael Hilmer, CEO OC Communications Group..
About One Contact Inc.
One Contact Inc. is a North-American provider of Business Process Outsourcing services principally in the areas of inbound customer service, outbound sales, data entry and transcription work, and on-demand services which includes infrastructure accessibility for bursting of programs.
Booking Sales and Customer Service are a highly dynamic suite of programs that require a strong communication bond between the customer and their partner call center. As part of this program One Contact will provide an extensive suite of services to their customer’s callers to ensure a high return on per call costs.
“We are absolutely delighted to provide this service to a leader platform provider of booking engine software and related analytics on behalf of their customers or Venues. ” said Michael Hilmer, CEO OC Communications Group..
About One Contact Inc.
One Contact Inc. is a North-American provider of Business Process Outsourcing services principally in the areas of inbound customer service, outbound sales, data entry and transcription work, and on-demand services which includes infrastructure accessibility for bursting of programs.